Samsung on Thursday announced price reductions and updates for its Knox security and management software for IT shops and a free My Knox service that is directly available to professionals using ActiveSync. My Knox can be installed on a user’s Galaxy S5 or Galaxy Note 4 smartphone without an IT administrator’s involvement to set up a My Knox User Portal to remotely find, wipe and lock a device, according to a With My Knox, professionals can synchronize emails, calendar events and contacts between desktop computers and mobile devices, Samsung said. It creates a virtual Android partition within the mobile device that has its own home screen, launcher, apps and widget.
Providing excellent support for your customers isn't just about fixing problems as promptly as possible. A support strategy that focuses on proactive solutions can strengthen the relationship between the user and provider, making the most of your resources and making users more receptive to upsell and cross-sales opportunities. The problem - especially for small to midsized businesses - is the lack of dedicated support resources. Growing companies often neglect to consider support strategies and implications until they experience a problem, which can lead to lackluster responses to support incidents. What can businesses do to create an affordable and proactive support strategy that leaves customers delighted and open to new offerings? Here are five steps to consider:
What’s an even bigger deal for Apple fans than getting the iPhone 6 on launch day? Taking a selfie with Apple CEO Tim Cook. The chief executive walked the line of several hundred people outside the company’s Palo Alto, California, store shortly before the new phone went on sale at 8 a.m. Friday, stopping to shake hands, thank customers and pose for many, many selfies. Cook didn’t have to travel far to get to the store. He lives just a few blocks away in the leafy Silicon Valley town. Steve Jobs lived nearby too and used to turn up at the store to check the atmosphere on launch day, but perhaps never shook as many hands and posed for as many pictures as Cook did.
The pre-release window for Savvy Android users already know how to keep their phones and tablets safe with encryption. Beginning with Android Honeycomb in early 2011, Google has offered access to optional full-disk encryption via the Settings app. As Honeycomb was a tablet-only release, smartphones didn't get this feature until Android 4.0 Ice Cream Sandwich was released, several months after Honeycomb.
There's a lot to love about Android, but one problem that plagues the mobile platform is the variety of different interface skins. Samsung has TouchWiz, HTC does the Sense UI, Asus has Zen UI, and on and on it goes. If you're tired of all the nonsense and just want stock Android you have two options: Buy a device among the limited selection of Today, we're going to explore that second option by installing CyanogenMod, the ROM pre-installed on the
On Thursday Google announced that the next version of Android will have encryption enabled by default, protecting user data from anyone who lacks password access. It's a feature lauded by privacy advocates, and matches Apple's new iPhone policy. But Google's new policy isn't very helpful if you own an Android phone that won't be updated to Android L for a while (if ever). But let's not get too bent out of shape. We're here to share how you can encrypt your Android devices running the Jelly Bean and Kit Kat systems. That's right: Privacy features are already built in. You just need to turn them on. Remember: Encryption isn't just about taking a philosophical stance in a post-Snowden legal landscape. Protecting your data against all manner of intrusion may be advised if you’re a doctor, lawyer or business person who has a legal and ethical responsibility to shield sensitive data.
With fall approaching, it’s a good time to ensure you have the best weather information at the ready. There are plenty of options for Android: Google Now, widgets, persistent notifications, and the old-school method of opening an app. We parsed through the Play Store to find the best options for figuring out if you need to pack an umbrella, grab a jacket, or bundle up. Google Now puts many information-packed cards front and center. It does the same for weather, which is especially great if you are using the
